S ShelfScan

Support

Last updated: October 24, 2026

Questions, a problem with a scan, or a payment that didn't arrive? Write to destek@shelfscan.sozlesmecepte.com — or simply reply to any email we sent you. We usually answer within one business day, in English or Turkish.

Getting started

  • Create a free account and install the Chrome extension.
  • Sign in from the extension's popup, open any Amazon storefront and paste its link to scan.
  • Export the ASINs as Excel/TXT, or send them to Seller Running or Seller Flash from your scan.

Credits and payments

  • 1 credit = 1 ASIN saved. Credits never expire and are shared by your workspace.
  • Paid by card or PayPal (Paddle)? Credits arrive automatically within a minute — open the Credits page.
  • Paid with Shopier without your checkout code? Redeem the code from your order confirmation on the Credits page.
  • Refunds: see our refund policy.

Account